Privacy Policy
Last Updated: October 2024
Who We Are
Monex Canada Inc. is committed to protecting your personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable Canadian privacy laws. This Privacy Policy explains how we collect, use, disclose, and safeguard personal information.
Information We Collect
We collect personal information necessary to provide our services, comply with legal and regulatory requirements, and improve our operations. This may include identification details, contact information, financial data, transaction history, and information collected automatically when you use our website.
How We Use Your Information
We use your information to provide and administer our services, verify your identity, meet anti-money laundering and other regulatory obligations, prevent fraud, communicate with you, and improve our products and services.
Disclosure of Information
We may disclose personal information to regulators, law enforcement, service providers, affiliates, and other third parties where required or permitted by law, or with your consent. We require service providers to protect your information in accordance with applicable privacy laws.
Your Rights
You have the right to access your personal information, request corrections, withdraw consent (subject to legal and contractual restrictions), and make a complaint about our privacy practices. To exercise these rights, contact our Privacy Officer using the details on our website.
Retention and Security
We retain personal information only as long as necessary to fulfil the purposes for which it was collected or as required by law. We maintain physical, technical, and administrative safeguards designed to protect personal information against loss, theft, and unauthorised access.