Regulated across 6 jurisdictions. Your funds are protected by some of the world's most rigorous financial regulators.

Complete regulatory oversight across our global operations
USA
Regulator
FinCEN Registered MSB
License / Registration
State & federally licensed in all 50 statesServices
FX & international payments
Canada
Regulator
FINTRAC Registration
License / Registration
M17698932 | Revenu Quebec licensedServices
FX & international payments
UK
Regulator
FCA Authorized
License / Registration
Commercial FX authorizationServices
Commercial FX products and global payments
UK
Regulator
FCA Authorized
License / Registration
Investment firm authorizationServices
FX derivatives and structured products for professional clients
Spain
Regulator
CNMV License
License / Registration
#321Services
FX derivatives, execution-only for professional clients
Spain
Regulator
Banco de España supervised
License / Registration
Payment services licenseServices
Payment services
Singapore
Regulator
MAS Authorized
License / Registration
Major Payment Institution + CMS LicenseServices
FX payments and OTC derivatives
Mexico
Regulator
CNBV regulated
License / Registration
Full banking license | IPAB memberServices
Full banking services
We maintain the highest standards to protect your transactions and data
Industry-standard encryption protects all client data and transactions.
Direct access to global banking infrastructure for secure transfers.
Comprehensive anti-money laundering and know-your-customer protocols across all jurisdictions.
Third-party audits ensure continuous compliance and operational integrity.
Client funds are held in segregated accounts where applicable.
All payment processing meets PCI Data Security Standard requirements.
If you have a concern or complaint regarding our services, please contact your regional office. Customers in Singapore may also refer complaints to the Financial Industry Disputes Resolution Centre (FIDReC) for independent resolution.
Singapore: FIDReC provides independent dispute resolution for fintech services.
Common questions about our compliance and regulatory status
Yes. We operate under licenses from the world's most rigorous financial regulators, maintain segregated client funds where applicable, and undergo regular independent audits to ensure the highest standards of protection.
Monex operates under multiple regulatory bodies including the FCA (UK), CNMV (Spain), Banco de España, MAS (Singapore), FinCEN (USA), FINTRAC (Canada), and CNBV (Mexico).
We use 256-bit encryption for all data, are PCI DSS compliant for payment processing, and maintain strict AML/KYC protocols across all jurisdictions.
Contact your regional Monex office with details of your complaint. For Singapore-based customers, you may escalate to FIDReC if the matter is not resolved satisfactorily.
Our compliance team is here to help you understand how we protect your interests.
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